Multi-factor authentication using authentication mobile app
Multi-Factor Authentication (MFA) enhances security by requiring multiple forms of identity verification. At Okanagan college, MFA will involve your username and password (first factor) plus an additional factor via a mobile app or hardware token. The three possible factors are:
Something you know (password).
Something you have (mobile device or hardware token).
Something you are (biometric data like facial pattern or fingerprint).
To use MFA at Okanagan college, you need:
An active student or staff account.
A multi-factor authentication app or a security hardware token.
Step-by-step instructions
Open a desktop browser and go to ;
Step 1: Click ‘Add sign-in method’.
Step 2: Choose ‘Authenticator App’, click ‘Next’ and 'Next' again.
Step 3: On your mobile device, install the Microsoft Authenticator app from the app store.
Step 4: Open the app, click ‘Add account’ and select ‘work or school account’.
Step 5: You will be prompted to sign in or scan a QR code. Choose to scan the QR code.
- if you do not see the ‘Scan QR code’ option, exit and re-open the app, then try again. If the issue persists, contact the IT HelpDesk.
Step 6: On your computer, click ‘Next’ to display the QR code.
Step 7: Scan the QR code with your mobile device.
Step 8: Your account will be registered in the app and labeled with your 91̽»¨ email.
Follow any additional on-screen instructions to complete the setup.
Your MFA setup is now complete, and you can use the app to verify your identity when logging in. If you encounter any issues, please contact the IT HelpDesk for assistance.
Next steps
Always remember to keep your device with you as you may be prompted to verify using the authenticator app during future sign-ins to your account. Thank you for helping 91̽»¨ secure our data and protect our users.