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Multi-factor authentication with a hardware token

To keep your account secure, Okanagan college is introducing Multi-Factor Authentication (MFA). This means you’ll need more than just your password to log in. 

Why MFA? MFA adds an extra layer of security by requiring two types of verification from the following three factors: 

1. Something you know (password).

2. Something you have (mobile device or hardware token).

3. Something you are (biometric data like facial pattern or fingerprint). 
    

What you need: 

• An active Okanagan college student or staff account.
• A multi-factor authentication app on your mobile device or a hardware token. 
   

How It works: When you log in, you’ll use your password (first factor) and then verify with your mobile app or hardware token (second factor). This makes it much harder for anyone to access your account without your permission. 

Ready to set up? Follow the step-by-step instructions below to set up and use your hardware token. 

Step-by-step instructions 

If you do not have a mobile device or are unable to use one for MFA, a hardware token is a great alternative. It’s a small device that shows 6-digit codes for logging in. 

Step 1: Obtain a hardware token. 

• Buy one at the bookstore.
• Take it to the IT HelpDesk for setup.
• Note: Using a mobile device is recommended for the best experience. 

Step 2: Pick Up Your Token: 

• The IT HelpDesk will email you when it’s ready. 

Step 3: Activate Your Token: 

• Visit the IT HelpDesk to activate your token and enable MFA. 

Step 4: Log In: 

• Go to office.com on your computer.
• Sign in with your Microsoft 365 credentials. 

Step 5: Use Your Token: 

• Press the button on your token to get a six-digit code.
• Enter the code on the login screen. 

Step 6: Complete Setup: 

• Click “Continue” to finish your MFA enrollment. 

Your MFA setup is now complete, and you can use the app to verify your identity when logging in. If you encounter any issues, please contact the IT HelpDesk for assistance. 

Next steps 

Always remember to keep your device with you as you may be prompted to verify using the authenticator app during future sign-ins to your account. Thank you for helping 91̽�� secure our data and protect our users.